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Dealing with Difficult People -- Harvard Business Review, Paperback Fiction - Science Fiction Muhammad Ali is fighting Joe

SKU: 90067978097

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Description

Muhammad Ali is fighting Joe Frazier

And the longer you stay in one place

I've only ever walked in stolen shoes

this special keepsake includes a personalized dedication page to record the child's name

Dealing with Difficult People -- Harvard Business Review, Paperback Fiction - Science Fiction Muhammad Ali is fighting JoeLearn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their and your own emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make

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