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L’Emotional Journey è infatti un modello mentale basato sui 5 micro-momenti emotivi che caratterizzano il processo decisionale dell’utente online
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Business Operations Models: Becoming a Disruptive Competitor L’Emotional Journey è infatti unAuthor: Martin Christopher Category: Business & Finance Language: English Publisher: Kogan Page Publication date: May 3, 2015 Most successful companies have operations management at their heart. It enables strategy and should be part of boardroom discussions. However, Cranfield research has shown that business strategy barely recognises the world of operations management. Recognising that operations management needs to be more strategic, Business
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